Effective from: 10 November 2025
Last updated: 10 November 2025
Who We Are
Welcome to Gybe Set – a platform created for those charting new waters in sailing, storytelling, and skill-building. This Privacy & Cookie Policy explains how we collect, use, and protect your personal data — with full transparency, GDPR compliance, and your rights in focus.
Our website address is: https://www.gybeset.co
You can reach us at: hoist@gybeset.co
What This Policy Covers
This policy applies when you:
- Visit our website or shop
- Subscribe to our newsletter
- Book an experience, course, or event
- Interact with us via email, forms, comments, or embedded media
- Engage with our content via social media or YouTube
- Use features provided by third-party tools integrated into our platform
We never sell your data. We only collect what we need — to make this platform run smoothly, create relevant experiences, and improve your time on board.
What Personal Data We Collect — and Why
| Type of Data | What We Collect | Why We Collect It |
| Identity & Contact Info | Name, email address, phone number, billing address | To process bookings, orders, and communicate with you |
| Payment Info | Stripe or PayPal transaction data (never your full card number) | To securely complete transactions |
| Website Usage Data | IP address, browser info, location, clicks, views | To analyze how visitors interact with the site |
| Newsletter Activity | Email opens, link clicks (via Mailchimp) | To improve content relevance and email performance |
| Comments & Forms | Your name, email, and message | To engage in two-way conversations |
| Course/Shop Data | Orders, participation history, preferences | To tailor and deliver your experiences |
We also use anonymized and aggregated data to better understand who our community is and how we can grow with purpose.
Analytics Tools We Use
We use several GDPR-compliant tools to understand how visitors engage with our content:
- Jetpack Stats – for general site activity
- Independent Analytics – for privacy-first traffic insights
- Meta/Facebook Pixel – to analyze ad performance on Instagram & Facebook
- Google Analytics (YouTube) – to monitor engagement on video content
- WooCommerce Analytics – to understand sales and product performance
- Post Views Counter – to see what stories resonate
These tools may use cookies or similar technologies to track engagement. See “Cookies” below for more.
Email & Newsletters
We use Mailchimp to manage newsletters, updates, and launches. By signing up, you agree to receive emails from us. You can unsubscribe at any time via the link in the email footer — no hard feelings.
Mailchimp stores your email, IP address, and engagement data (e.g., opens, clicks). We use this data to improve our content and deliver what matters most to you.
E-Commerce & Bookings
All purchases and bookings go through secure platforms:
- Stripe (credit card payments)
- PayPal (account-based or credit card payments)
Gybe Set does not store your full payment details. We only access what’s necessary to confirm payments and issue refunds (if applicable).
Cookies: What They Are and How We Use Them
Like most websites, we use cookies — small files stored in your browser — to enhance your experience and understand how you use the site.
Types of Cookies We Use:
- Functional cookies – Remember preferences and logins
- Analytics cookies – Understand page views, site flow, and click patterns
- Marketing cookies – Improve relevance of our ads and retargeting (Facebook/Meta Pixel)
- E-commerce cookies – Track your cart, wishlist, and purchases
You can manage or delete cookies via your browser settings. Disabling cookies may affect certain site features.
Your Rights Under GDPR
If you’re based in the EU/EEA or UK, you have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate data
- Request deletion (“the right to be forgotten”)
- Object to or restrict processing of your data
- Withdraw consent at any time
- File a complaint with your national data protection authority
To exercise your rights, email: hoist@gybeset.co
Who We Share Data With
We only share data with trusted third-party services necessary to run Gybe Set:
- Mailchimp (newsletter delivery)
- Stripe & PayPal (payment processing)
- Meta/Facebook (social media performance tracking)
- Web hosting & security providers (to keep the site safe)
All partners comply with GDPR or have data processing agreements in place.
We do not sell, rent, or share your personal data with unrelated third parties.
Data Retention
- Booking records – kept for up to 7 years (tax/regulatory compliance)
- Newsletter signups – retained until you unsubscribe
- Comments and profile data – stored indefinitely unless you request deletion
We only retain what’s necessary, for as long as it’s needed.
Changes to This Policy
We may update this policy occasionally to reflect changes in law, tools, or services. When we do, we’ll revise the “Last updated” date and post the new version here.
Contact Us
If you have any questions about how your data is handled, reach out anytime:
hoist@gybeset.co
Attn: Privacy & Data Protection
https://www.gybeset.co